{"id":69768,"date":"2020-07-26T21:43:52","date_gmt":"2020-07-27T01:43:52","guid":{"rendered":"https:\/\/www.broadwaybabysitters.com\/?page_id=69768"},"modified":"2021-11-24T21:50:25","modified_gmt":"2021-11-25T02:50:25","slug":"families","status":"publish","type":"page","link":"https:\/\/www.broadwaybabysitters.com\/help\/families\/","title":{"rendered":"Help Center for Families"},"content":{"rendered":"<div class=\"mkb-shortcode-container\"><div class=\"kb-header mkb-uuid-6632cabc69d44\" style=\"background-color: #ffffff;padding-top: 3em;padding-bottom: 3em;\"><style>.mkb-uuid-6632cabc69d44 .kb-search .kb-search__result-topic-name { background: #4a90e2; }.mkb-uuid-6632cabc69d44 .kb-search .kb-search__result-topic-name { color: #ffffff; }<\/style>\t\t\t\n\t\t\t\n\t\t\t<div class=\"kb-search\">\n\n\t\t\t\t\n\t\t\t\t\t\t\t\t<div class=\"kb-search__title\" style=\"font-size: 3em;color: #666666;\">\n\t\t\t\t\tNeed some help?\t\t\t\t<\/div>\n\t\t\t\t\t\t\t\t<form class=\"kb-search__form\" action=\"https:\/\/www.broadwaybabysitters.com\" method=\"get\" autocomplete=\"off\" novalidate>\n\n\t\t\t\t\t\n\t\t\t\t\t<div class=\"kb-search__input-wrap mkb-search-theme__minerva\"\n\t\t\t\t\t     style=\"border-color: #ffffff;background-color: #ffffff;width: 38em;\">\n\t\t\t\t\t\t<input type=\"hidden\" name=\"source\" value=\"kb\" \/>\n\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t<input type=\"hidden\" name=\"topics\" value=\"143,149\" \/>\n\t\t\t\t\t\t\t\t\t\t\t\t<input class=\"kb-search__input\"\n\t\t\t\t\t\t       name=\"s\"\n\t\t\t\t\t\t       placeholder=\"e.g.: Booking a Broadway Babysitter\"\n\t\t\t\t\t\t       type=\"text\"\n\t\t\t\t\t\t       data-show-results-topic=\"1\"\n\t\t\t\t\t\t       data-topic-label=\"Topic\"\n\t\t\t\t\t\t       data-custom-topic-colors=\"\"\n\t\t\t\t\t\t       data-autofocus=\"1\"\n\t\t\t\t\t\t\t\/>\n\t\t\t\t\t\t<span class=\"kb-search__results-summary\">\n\t\t\t\t\t\t\t<i class=\"kb-search-request-indicator fa fa-circle-o-notch fa-spin fa-fw\"><\/i>\n\t\t\t\t\t\t\t<span class=\"kb-summary-text-holder\"><\/span>\n\t\t\t\t\t\t<\/span>\n\t\t\t\t\t\t\t\t\t\t\t\t\t<span class=\"kb-search__icon-holder\">\n\t\t\t\t\t\t\t\t<i class=\"kb-search__icon fa fa-search\"><\/i>\n\t\t\t\t\t\t\t<\/span>\n\t\t\t\t\t\t\t\t\t\t\t\t<a href=\"#\" class=\"kb-search__clear\" title=\"Clear search\">\n\t\t\t\t\t\t\t<i class=\"kb-search__clear-icon fa fa-times-circle\"><\/i>\n\t\t\t\t\t\t<\/a>\n\n\t\t\t\t\t\t<div class=\"kb-search__results kb-search__results--with-topics\"><\/div>\n\t\t\t\t\t<\/div>\n\n\t\t\t\t\t\n\t\t\t\t\t\t\t\t\t<\/form>\n\n\t\t\t\t\n\t\t\t<\/div>\n\n\t\t\n\t\t<\/div>\n\t\t<\/div>\n\n<div class=\"rcp_restricted rcp_paid_only\"><\/p . . . \n\n<p>blank<\/p>\n<\/div>\n\n\n<div class=\"mkb-shortcode-container\">\t\t\t<div class=\"mkb-section-title\" style=\"color:#333333;font-size:2em;\">\n\t\t\t\tPopular topics\t\t\t<\/div>\n\t\t<div class=\"mkb-home-topics mkb-columns mkb-columns-3\"><div class=\"mkb-row\">\t\t<div class=\"kb-topic topic-id-92\">\n\t\t\t<div class=\"kb-topic__inner\">\n\t\t\t\t<h3 class=\"kb-topic__title\" style=\"color: #4a90e2;\">\n\t\t\t\t\t\t\t\t\t\t\t<a class=\"kb-topic__title-link\" href=\"https:\/\/www.broadwaybabysitters.com\/help\/topics\/about\/\" style=\"color: #4a90e2;\">\n\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t<span class=\"kb-topic__title-icon\">\n\t\t\t\t\t\t\t\t<i class=\"kb-topic__list-icon fa fa-list-alt\"><\/i>\n\t\t\t\t\t\t\t<\/span>\n\t\t\t\t\t\t\n\t\t\t\t\t\tAbout\n\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t<\/a>\n\t\t\t\t\t\t\t\t<\/h3>\n\n\t\t\t\t\n                \n                    <div class=\"kb-topic__articles  kb-topic__articles--with-icons\">\n                        <ul>\n                                                                <li>\n                                        <a href=\"https:\/\/www.broadwaybabysitters.com\/help\/articles\/getting-started-how-to-register\/\">\n                                                                                            <i class=\"kb-topic__list-article-icon fa fa-book\"><\/i>\n                                                                                        <span class=\"kb-topic__list-article-title\">Getting Started &#8211; How to Register<\/span>\n                                                                                                                                <\/a>\n                                    <\/li>\n                                                                    <li>\n                                        <a href=\"https:\/\/www.broadwaybabysitters.com\/help\/articles\/family-referral-code\/\">\n                                                                                            <i class=\"kb-topic__list-article-icon fa fa-book\"><\/i>\n                                                                                        <span class=\"kb-topic__list-article-title\">New Sitter and Family &#8220;Refer a Friend&#8221; Codes<\/span>\n                                                                                                                                <\/a>\n                                    <\/li>\n                                                        <\/ul>\n\n                                            <\/div>\n                \t\t\t<\/div>\n\t\t<\/div>\n\t\t\t<div class=\"kb-topic topic-id-84\">\n\t\t\t<div class=\"kb-topic__inner\">\n\t\t\t\t<h3 class=\"kb-topic__title\" style=\"color: #4a90e2;\">\n\t\t\t\t\t\t\t\t\t\t\t<a class=\"kb-topic__title-link\" href=\"https:\/\/www.broadwaybabysitters.com\/help\/topics\/memberships\/\" style=\"color: #4a90e2;\">\n\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t<span class=\"kb-topic__title-icon\">\n\t\t\t\t\t\t\t\t<i class=\"kb-topic__list-icon fa fa-list-alt\"><\/i>\n\t\t\t\t\t\t\t<\/span>\n\t\t\t\t\t\t\n\t\t\t\t\t\tMemberships\n\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t<\/a>\n\t\t\t\t\t\t\t\t<\/h3>\n\n\t\t\t\t\n                \n                    <div class=\"kb-topic__articles  kb-topic__articles--with-icons\">\n                        <ul>\n                                                                <li>\n                                        <a href=\"https:\/\/www.broadwaybabysitters.com\/help\/articles\/membership-rates\/\">\n                                                                                            <i class=\"kb-topic__list-article-icon fa fa-book\"><\/i>\n                                                                                        <span class=\"kb-topic__list-article-title\">Membership Rates<\/span>\n                                                                                                                                <\/a>\n                                    <\/li>\n                                                                    <li>\n                                        <a href=\"https:\/\/www.broadwaybabysitters.com\/help\/articles\/how-to-start-memberships\/\">\n                                                                                            <i class=\"kb-topic__list-article-icon fa fa-book\"><\/i>\n                                                                                        <span class=\"kb-topic__list-article-title\">How to Start Your Membership<\/span>\n                                                                                                                                <\/a>\n                                    <\/li>\n                                                                    <li>\n                                        <a href=\"https:\/\/www.broadwaybabysitters.com\/help\/articles\/professional-artist-memberships\/\">\n                                                                                            <i class=\"kb-topic__list-article-icon fa fa-book\"><\/i>\n                                                                                        <span class=\"kb-topic__list-article-title\">Professional Artist Memberships<\/span>\n                                                                                                                                <\/a>\n                                    <\/li>\n                                                                    <li>\n                                        <a href=\"https:\/\/www.broadwaybabysitters.com\/help\/articles\/membership-status-explained\/\">\n                                                                                            <i class=\"kb-topic__list-article-icon fa fa-book\"><\/i>\n                                                                                        <span class=\"kb-topic__list-article-title\">Your Membership Status: Explained<\/span>\n                                                                                                                                <\/a>\n                                    <\/li>\n                                                                    <li>\n                                        <a href=\"https:\/\/www.broadwaybabysitters.com\/help\/articles\/how-to-view-membership\/\">\n                                                                                            <i class=\"kb-topic__list-article-icon fa fa-book\"><\/i>\n                                                                                        <span class=\"kb-topic__list-article-title\">How to View\/Change\/Renew Membership<\/span>\n                                                                                                                                <\/a>\n                                    <\/li>\n                                                        <\/ul>\n\n                                                    <a class=\"kb-topic__show-all\"\n                               href=\"https:\/\/www.broadwaybabysitters.com\/help\/topics\/memberships\/\">\n                                Show all                            <\/a>\n                                            <\/div>\n                \t\t\t<\/div>\n\t\t<\/div>\n\t\t\t<div class=\"kb-topic topic-id-89\">\n\t\t\t<div class=\"kb-topic__inner\">\n\t\t\t\t<h3 class=\"kb-topic__title\" style=\"color: #4a90e2;\">\n\t\t\t\t\t\t\t\t\t\t\t<a class=\"kb-topic__title-link\" href=\"https:\/\/www.broadwaybabysitters.com\/help\/topics\/bookings\/\" style=\"color: #4a90e2;\">\n\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t<span class=\"kb-topic__title-icon\">\n\t\t\t\t\t\t\t\t<i class=\"kb-topic__list-icon fa fa-list-alt\"><\/i>\n\t\t\t\t\t\t\t<\/span>\n\t\t\t\t\t\t\n\t\t\t\t\t\tBookings\n\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t<\/a>\n\t\t\t\t\t\t\t\t<\/h3>\n\n\t\t\t\t\n                \n                    <div class=\"kb-topic__articles  kb-topic__articles--with-icons\">\n                        <ul>\n                                                                <li>\n                                        <a href=\"https:\/\/www.broadwaybabysitters.com\/help\/articles\/special-day-rates\/\">\n                                                                                            <i class=\"kb-topic__list-article-icon fa fa-book\"><\/i>\n                                                                                        <span class=\"kb-topic__list-article-title\">Special Day Rates<\/span>\n                                                                                                                                <\/a>\n                                    <\/li>\n                                                                    <li>\n                                        <a href=\"https:\/\/www.broadwaybabysitters.com\/help\/articles\/meeting-speaking-to-your-sitter-before-a-booking\/\">\n                                                                                            <i class=\"kb-topic__list-article-icon fa fa-book\"><\/i>\n                                                                                        <span class=\"kb-topic__list-article-title\">Meeting \/ Speaking to Your Sitter Before a Booking<\/span>\n                                                                                                                                <\/a>\n                                    <\/li>\n                                                                    <li>\n                                        <a href=\"https:\/\/www.broadwaybabysitters.com\/help\/articles\/change-booking-time\/\">\n                                                                                            <i class=\"kb-topic__list-article-icon fa fa-book\"><\/i>\n                                                                                        <span class=\"kb-topic__list-article-title\">Change Booking Time<\/span>\n                                                                                                                                <\/a>\n                                    <\/li>\n                                                                    <li>\n                                        <a href=\"https:\/\/www.broadwaybabysitters.com\/help\/articles\/how-to-cancel-booking\/\">\n                                                                                            <i class=\"kb-topic__list-article-icon fa fa-book\"><\/i>\n                                                                                        <span class=\"kb-topic__list-article-title\">How to Cancel a Booking<\/span>\n                                                                                                                                <\/a>\n                                    <\/li>\n                                                                    <li>\n                                        <a href=\"https:\/\/www.broadwaybabysitters.com\/help\/articles\/pending-bookings-explained\/\">\n                                                                                            <i class=\"kb-topic__list-article-icon fa fa-book\"><\/i>\n                                                                                        <span class=\"kb-topic__list-article-title\">Pending Bookings<\/span>\n                                                                                                                                <\/a>\n                                    <\/li>\n                                                        <\/ul>\n\n                                                    <a class=\"kb-topic__show-all\"\n                               href=\"https:\/\/www.broadwaybabysitters.com\/help\/topics\/bookings\/\">\n                                Show all                            <\/a>\n                                            <\/div>\n                \t\t\t<\/div>\n\t\t<\/div>\n\t<\/div ><div class=\"mkb-row\">\t\t<div class=\"kb-topic topic-id-88\">\n\t\t\t<div class=\"kb-topic__inner\">\n\t\t\t\t<h3 class=\"kb-topic__title\" style=\"color: #4a90e2;\">\n\t\t\t\t\t\t\t\t\t\t\t<a class=\"kb-topic__title-link\" href=\"https:\/\/www.broadwaybabysitters.com\/help\/topics\/profile-and-account-settings\/\" style=\"color: #4a90e2;\">\n\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t<span class=\"kb-topic__title-icon\">\n\t\t\t\t\t\t\t\t<i class=\"kb-topic__list-icon fa fa-list-alt\"><\/i>\n\t\t\t\t\t\t\t<\/span>\n\t\t\t\t\t\t\n\t\t\t\t\t\tProfile and Account Settings\n\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t<\/a>\n\t\t\t\t\t\t\t\t<\/h3>\n\n\t\t\t\t\n                \n                    <div class=\"kb-topic__articles  kb-topic__articles--with-icons\">\n                        <ul>\n                                                                <li>\n                                        <a href=\"https:\/\/www.broadwaybabysitters.com\/help\/articles\/how-to-change-payment-method\/\">\n                                                                                            <i class=\"kb-topic__list-article-icon fa fa-book\"><\/i>\n                                                                                        <span class=\"kb-topic__list-article-title\">Change Payment Method<\/span>\n                                                                                                                                <\/a>\n                                    <\/li>\n                                                                    <li>\n                                        <a href=\"https:\/\/www.broadwaybabysitters.com\/help\/articles\/change-contact-information\/\">\n                                                                                            <i class=\"kb-topic__list-article-icon fa fa-book\"><\/i>\n                                                                                        <span class=\"kb-topic__list-article-title\">Change Contact Information<\/span>\n                                                                                                                                <\/a>\n                                    <\/li>\n                                                                    <li>\n                                        <a href=\"https:\/\/www.broadwaybabysitters.com\/help\/articles\/how-to-change-password\/\">\n                                                                                            <i class=\"kb-topic__list-article-icon fa fa-book\"><\/i>\n                                                                                        <span class=\"kb-topic__list-article-title\">How to Change Your Password<\/span>\n                                                                                                                                <\/a>\n                                    <\/li>\n                                                                    <li>\n                                        <a href=\"https:\/\/www.broadwaybabysitters.com\/help\/articles\/add-or-change-address\/\">\n                                                                                            <i class=\"kb-topic__list-article-icon fa fa-book\"><\/i>\n                                                                                        <span class=\"kb-topic__list-article-title\">Add or Change Address<\/span>\n                                                                                                                                <\/a>\n                                    <\/li>\n                                                                    <li>\n                                        <a href=\"https:\/\/www.broadwaybabysitters.com\/help\/articles\/your-family-profile\/\">\n                                                                                            <i class=\"kb-topic__list-article-icon fa fa-book\"><\/i>\n                                                                                        <span class=\"kb-topic__list-article-title\">Your Family Profile<\/span>\n                                                                                                                                <\/a>\n                                    <\/li>\n                                                        <\/ul>\n\n                                            <\/div>\n                \t\t\t<\/div>\n\t\t<\/div>\n\t\t\t<div class=\"kb-topic topic-id-93\">\n\t\t\t<div class=\"kb-topic__inner\">\n\t\t\t\t<h3 class=\"kb-topic__title\" style=\"color: #4a90e2;\">\n\t\t\t\t\t\t\t\t\t\t\t<a class=\"kb-topic__title-link\" href=\"https:\/\/www.broadwaybabysitters.com\/help\/topics\/policies-and-information\/\" style=\"color: #4a90e2;\">\n\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t<span class=\"kb-topic__title-icon\">\n\t\t\t\t\t\t\t\t<i class=\"kb-topic__list-icon fa fa-list-alt\"><\/i>\n\t\t\t\t\t\t\t<\/span>\n\t\t\t\t\t\t\n\t\t\t\t\t\tPolicies and Other Info\n\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t<\/a>\n\t\t\t\t\t\t\t\t<\/h3>\n\n\t\t\t\t\n                \n                    <div class=\"kb-topic__articles  kb-topic__articles--with-icons\">\n                        <ul>\n                                                                <li>\n                                        <a href=\"https:\/\/www.broadwaybabysitters.com\/help\/articles\/cancellation-policy\/\">\n                                                                                            <i class=\"kb-topic__list-article-icon fa fa-book\"><\/i>\n                                                                                        <span class=\"kb-topic__list-article-title\">Booking Cancellation Policy<\/span>\n                                                                                                                                <\/a>\n                                    <\/li>\n                                                                    <li>\n                                        <a href=\"https:\/\/www.broadwaybabysitters.com\/help\/articles\/sickness-and-illness-policy\/\">\n                                                                                            <i class=\"kb-topic__list-article-icon fa fa-book\"><\/i>\n                                                                                        <span class=\"kb-topic__list-article-title\">Sickness and Illness Policy<\/span>\n                                                                                                                                <\/a>\n                                    <\/li>\n                                                        <\/ul>\n\n                                            <\/div>\n                \t\t\t<\/div>\n\t\t<\/div>\n\t\t\t<div class=\"kb-topic topic-id-149\">\n\t\t\t<div class=\"kb-topic__inner\">\n\t\t\t\t<h3 class=\"kb-topic__title\" style=\"color: #4a90e2;\">\n\t\t\t\t\t\t\t\t\t\t\t<a class=\"kb-topic__title-link\" href=\"https:\/\/www.broadwaybabysitters.com\/help\/topics\/general\/\" style=\"color: #4a90e2;\">\n\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t<span class=\"kb-topic__title-icon\">\n\t\t\t\t\t\t\t\t<i class=\"kb-topic__list-icon fa fa-list-alt\"><\/i>\n\t\t\t\t\t\t\t<\/span>\n\t\t\t\t\t\t\n\t\t\t\t\t\tGeneral\n\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t<\/a>\n\t\t\t\t\t\t\t\t<\/h3>\n\n\t\t\t\t\n                \n                    <div class=\"kb-topic__articles  kb-topic__articles--with-icons\">\n                        <ul>\n                                                                <li>\n                                        <a href=\"https:\/\/www.broadwaybabysitters.com\/help\/articles\/sitter-screening-process\/\">\n                                                                                            <i class=\"kb-topic__list-article-icon fa fa-book\"><\/i>\n                                                                                        <span class=\"kb-topic__list-article-title\">Broadway Babysitters Screening Process<\/span>\n                                                                                                                                <\/a>\n                                    <\/li>\n                                                                    <li>\n                                        <a href=\"https:\/\/www.broadwaybabysitters.com\/help\/articles\/stripe-identity-verification-faqs\/\">\n                                                                                            <i class=\"kb-topic__list-article-icon fa fa-book\"><\/i>\n                                                                                        <span class=\"kb-topic__list-article-title\">Stripe Identity Verification FAQ&#8217;s<\/span>\n                                                                                                                                <\/a>\n                                    <\/li>\n                                                                    <li>\n                                        <a href=\"https:\/\/www.broadwaybabysitters.com\/help\/articles\/covid-19-policy\/\">\n                                                                                            <i class=\"kb-topic__list-article-icon fa fa-book\"><\/i>\n                                                                                        <span class=\"kb-topic__list-article-title\">Broadway Babysitters COVID-19 Policy<\/span>\n                                                                                                                                <\/a>\n                                    <\/li>\n                                                        <\/ul>\n\n                                            <\/div>\n                \t\t\t<\/div>\n\t\t<\/div>\n\t<\/div >\t\t<\/div>\n\t\t<\/div>\n\n\n<p><\/p>\n","protected":false},"excerpt":{"rendered":"","protected":false},"author":644,"featured_media":0,"parent":69767,"menu_order":0,"comment_status":"closed","ping_status":"closed","template":"","meta":{"footnotes":""},"acf":[],"yoast_head":"<!-- This site is optimized with the Yoast SEO plugin v21.1 - https:\/\/yoast.com\/wordpress\/plugins\/seo\/ -->\n<title>Help Center for Families - Broadway Babysitters<\/title>\n<meta name=\"robots\" content=\"index, follow, max-snippet:-1, max-image-preview:large, max-video-preview:-1\" \/>\n<link rel=\"canonical\" href=\"https:\/\/www.broadwaybabysitters.com\/help\/families\/\" \/>\n<meta property=\"og:locale\" content=\"en_US\" \/>\n<meta property=\"og:type\" content=\"article\" \/>\n<meta property=\"og:title\" content=\"Help Center for Families - Broadway Babysitters\" \/>\n<meta property=\"og:url\" content=\"https:\/\/www.broadwaybabysitters.com\/help\/families\/\" \/>\n<meta property=\"og:site_name\" content=\"Broadway Babysitters\" \/>\n<meta property=\"article:publisher\" content=\"https:\/\/www.facebook.com\/broadwaybabysittersLLC\/\" \/>\n<meta property=\"article:modified_time\" content=\"2021-11-25T02:50:25+00:00\" \/>\n<meta property=\"og:image\" content=\"https:\/\/www.broadwaybabysitters.com\/wp-content\/uploads\/2020\/08\/Broadway-Babysitters-Home-Page-v2.png\" \/>\n\t<meta property=\"og:image:width\" content=\"1547\" \/>\n\t<meta property=\"og:image:height\" content=\"813\" \/>\n\t<meta property=\"og:image:type\" content=\"image\/png\" \/>\n<meta name=\"twitter:card\" content=\"summary_large_image\" \/>\n<meta name=\"twitter:label1\" content=\"Est. reading time\" \/>\n\t<meta name=\"twitter:data1\" content=\"1 minute\" \/>\n<script type=\"application\/ld+json\" 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