Help Center for Families

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About

• Getting Started – How to Register

Memberships

• How to Start Your Membership
• Membership Rates
• Professional Artist Memberships
• Your Membership Status: Explained
• How to View/Change/Renew Membership

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Bookings

• Change Booking Time
• Special Day Rates
• How to Cancel a Booking
• Pending Bookings
• Multi-Family ‘Cast Party’ Bookings

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Profile and Account Settings

• Change Payment Method
• Change Contact Information
• How to Change Your Password
• Add or Change Address
• Your Family Profile

Policies and Other Info

• Booking Cancellation Policy

General

• Broadway Babysitters Screening Process
• Broadway Babysitters COVID-19 Policy